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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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leshana young

September 30, 2024

5  out of  5
rating by leshana young
"Had an awesome experience with them. Everyone I’ve ever spoke too was so kind. Stephanie was truly amazing. She went above and beyond. Thank you so much. LY"
We responded:
"Thank you so much for the kind words about our agency and Stephanie! She is a gem! "
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Sadie Penny

August 14, 2024

5  out of  5
rating by Sadie Penny
"A client sent an email review of her service with me and asked that I post it to Google for her ❤️. See below for her honest review!"
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Andrew Cochrane

August 14, 2024

5  out of  5
rating by Andrew Cochrane
"On a random Tuesday morning, I had the privilege of speaking with "Sadie" in Ann Clark's office. Sadie's exceptional customer service went above and beyond, making me feel like I was a part of her family. She attentively listened and attentively wrote down every detail about my dilemma and the problems I was facing. Sadie assured me that she would get the answers I needed and follow up diligently. I was certain she would not call me back because of the experience I had with my last agency. To my surprise, Sadie called me back and left a detailed message outlining everything she had done to resolve my issue. She was nothing less than a superhero in the world of customer service, where excellence is often sorely lacking. Sadie's level of service far surpassed what I had experienced before, leaving me with a lasting impression of her and their agency. In today's world, where customer service is often seen as a formality, Sadie stands out as a beacon of hope. She embodies the qualities we associate with the legendary "Jake from State Farm" commercials, but for Sadie, it's more than just a catchphrase. She genuinely cares about her customers and goes the extra mile to ensure their satisfaction. Sadie's dedication to providing exceptional service is commendable, and we should all aspire to emulate her approach. In a world where customer service is often an afterthought, Sadie stands out as a beacon of professionalism and care. She has become my "Sadie from State Farm," and I will forever be grateful for her exceptional assistance."
We responded:
"Welcome to our Agency! Here at our agency this is exactly the type of service we aim to always provide. Sadie is such a wonderful addition to our little family here and I love hearing that you had such a great experience with her! Thank you for your kind words!"
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K E C

July 25, 2024

5  out of  5
rating by K E C
"My State Farm agency, the Ann Clark Agency, always takes excellent care of me. I just bought a new vehicle and Sadie was right there with my new quote and insurance ID card. I'm ecstatic with their prompt service and anticipation of my needs. I've been a client of Ann Clark & her team for 35 years."
We responded:
"Thank you for the kind words, we try our best to always ensure prompt service! We are glad to have you a part of our agency!"
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Donna Esposito Strand-Parker

July 15, 2024

5  out of  5
rating by Donna Esposito Strand-Parker
"I want to take this opportunity to thank State Farm Insurance Co., Ann Clark, Agent 16440 S Tamiami Trail, Suite 9 Fort Myers, FL 33908-5308 for having Ms. Sadie Penny on board as an exemplary professional. I felt privileged to experience both the compassion and proficiency that Ms. Sadie Penny provided in her role as a high-quality member of Ann Clark’s State Farm Insurance Office.. Ms. Sadie Penny’s desire to assist and solve the most intricate of my needs and questions was evident in her suggestions, accommodations, and considerations that she afforded to me. I am so glad that this particular branch of State Farm Insurance has employees who possess positive, patient “no problem” can-do attitudes and still offer that extra special personal touch...which has nowadays become extinct with other insurance companies who are no longer interested in caring customer service coupled with supreme professional expertise. My in-depth contact with Ms. Sadie Penny indelibly marked her in my mind as a remarkable congenial and effective professional. Henry Ford once said, “You cannot build a reputation on what you’re going to do.” I value that quote because it speaks volumes concerning one of the best qualities that Ms. Sadie Penny wholeheartedly embraces, which also sets Ann Clark’s State Farm Office apart from other companies’ equivalents. Ms. Sadie Penny possesses the quality of both talking the talk and walking the walk. She fosters trustworthy “client-relationship success which takes timely commitment to develop. By delivering such praiseworthy service, Ms. Sadie Penny has reinvigorated and bolstered my trust, as well as my respect for this outstanding for my insurance provider’s office. She has provided both compassionate intelligence and expert human insight to deliver the support, counsel and assistance that I needed. I wholeheartedly and specifically thank Ms. Sadie Penny for all of her arduous work on my behalf and her exceptional attention to service quality and detail. Sincerely, Donna R. Parker"
We responded:
"Thank you so much Donna. It is a pleasure having Sadie in the office and working with her."
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Erica Basile

February 22, 2024

5  out of  5
rating by Erica Basile
"I have received excellent service from Ann Clark's State Farm Company. Her assistant, Sadie, is incredibly helpful, friendly, and I believe she truly cares about the clients. Everyone at the office has been quick to answer any questions and Sadie helped me get the specific coverage for which I was looking. Highly recommend."
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Thomas Rios

February 21, 2024

5  out of  5
rating by Thomas Rios
"Gina did an amazing job assisting me! I would refer this agency to anybody."
We responded:
"We are so pleased to hear that your service was amazing! Thank you for the kind words and for being apart of our family! "
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Honest Review

February 20, 2024

1  out of  5
rating by Honest Review
"The owner is an aggressive jerk and doesn't deserve my money. They are abuseive and unpolitte at this state farm and will never go back to this place. if you like State Farm, stay away from this franchise go to another one ."
We responded:
"If you would please reach out to us at 239-433-7771 we can discuss what problems you had going on. As of today, we have not spoke to anyone who has had a bad experience, so this review is surprising for us. We look forward to you reaching out so we can help resolve your issues. Thank you."
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Ryan McCauley

December 19, 2023

1  out of  5
rating by Ryan McCauley
"Please be careful if you have a keyed ignition car. They happily took my business for my combined auto/home insurance then cancelled my car insurance 2 weeks later as they don't take keyed ignition cars. So basically they took my business promising me lower rates with combined coverage then cancelled my coverage. Should've been divulged up front they don't accept this type of coverage as it seems it's bait and switch to get my business. The person calling regarding this didn't accept responsibility on behalf of State Farm as a representative of the company. Pretty dismal experience."
We responded:
"Mr. McCauley, Unfortunately, due to the vehicle year, make, and model State Farm is only willing to insure if the vehicle has a passive engine immobilizer. This is due to the rising risk of theft with these vehicles that have key ignitions. Our office works very hard to ensure we are informing every client with the information that is ever changing within the company. We appreciate you giving us the opportunity to earn your business and we hope to work with you again in the future "
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Austin Couden

September 28, 2023

5  out of  5
rating by Austin Couden
"Always friendly and helpful"
We responded:
"Thank you so much"
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Alton Smith jr

May 21, 2023

5  out of  5
rating by Alton Smith jr
"Very nice people. Helped with my daughter’s needs"
We responded:
"Thank you so much. Ann Clark"
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Lauren Witte

May 18, 2023

5  out of  5
rating by Lauren Witte
"Hallie was so helpful on the phone today! She helped me better understand my insurance coverage and payment plan. She made me actually enjoy calling the insurance company, which most would agree is a feat :)"
We responded:
"Thank you so much for the kind words."
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Mark Young

February 24, 2023

5  out of  5
rating by Mark Young
"Stephany has being very helpful and professional as we transfer to Florida insurance. Much appreciate"
We responded:
"Thank you so much . That is great to hear."
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Robert DeAngelo

January 27, 2023

5  out of  5
rating by Robert DeAngelo
"Love this office. Have been a customer for many years. Never had a bad experience. Very friendly and courteous."
We responded:
"Thank you so much for taking the time to let us know."
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Kimberly Palmieri

April 21, 2022

5  out of  5
rating by Kimberly Palmieri
"Been with Ann Clark's office for years. Always great service and always the best price."
We responded:
"Thank you Kimberly. It is always our pleasure to assist you."
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Javier Briela

August 3, 2021

1  out of  5
rating by Javier Briela
"Unprofessional, when I messaged her I wanted my policy canceled, I didn’t give her a date I wanted the rest of the month to finish. She didn’t answer right away. Yet she still cancelled without my consent on the date. Every time I had a doubt she wouldn’t even bother to help."
We responded:
"The text request to cancel the policy was sent to the office at 10:30 pm on 7/27/21 when the office was closed. The next morning, 7/28/21, the text was responded to at 10:15 am asking which policy to cancel and you stated all 3. At 10:16 am a text was sent to you to verify the effective date of the cancellation and you never responded to that text. Every time that the office tried to follow up with you on an issue, question, or needed documents we had to try several times to a response from you."
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Paul Theisen

April 2, 2021

5  out of  5
rating by Paul Theisen
"Ann Clark-State Farm was recommended by a friend down here in Florida after my move. I am thankful for the recommendation due to the great service I received and for the money I saved."
We responded:
"Thank you so much Paul. We are glad that you came to us."
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Scott Ralston

March 3, 2021

5  out of  5
rating by Scott Ralston
"Ann's team always does a great job!"
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Michael Palmieri

January 5, 2021

5  out of  5
rating by Michael Palmieri
"Love this office! Been with them for years!"
We responded:
"Thank you so much, Michael"
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Patrick Oliver

October 13, 2020

5  out of  5
rating by Patrick Oliver
"Ann Clark state farm ins is the best and all thee employees were very professional. Gotta like Annie and Herman. Ben with them for many yrs. They're A+ in my book"
We responded:
"Thank you Patrick. It's great having you as part of our insurance family."
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A. E. Riley

August 18, 2020

5  out of  5
rating by A. E. Riley
"Having just moved to Florida and needing to transfer my State Farm Insurance from Arizona I couldn't be happier with my online choice of the office of agent Ann Clark and specifically agent Blaine Lokhorst. I can't say when I've ever received better, more responsive, premium quality service anywhere for anything I've ever bought. If only the rest of the world operated at this level of excellence! Blaine, thank you very much. Needless to say, I highly recommend this office to anyone needing insurance."
We responded:
"Thank you. We try to provide the best customer service possible for each of our customers. We try to make the process as easy as possible for our customers."
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Mary Sammet

August 13, 2020

5  out of  5
rating by Mary Sammet
"Ann and her office team has serviced our various insurance needs for close to 30 years. Not only has Ann shared her wisdom with us, but she’s also shared her caring heart as we’ve maneuvered through some trying times. Her guidance has given us peace of mind as she always looks out for what is best for us. Thank you Ann! You and your team do an excellent job at making your clients feel like family!"
We responded:
"Thank you so much Mary. Yes, you are a part of our family and we want to be there for you when life takes rough turns."
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Kerry Bailey

July 9, 2020

5  out of  5
rating by Kerry Bailey
"We have used Ann Clark's office for many years now. The staff is very efficient and are always there to help. Blaine, Stephanie and Jennifer are amazing and know you by name. It's a friendly environment at their office."
We responded:
"Thank you Kerry. We try to be good neighbors and to help everyone as much as we can."
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Geena

June 25, 2020

5  out of  5
rating by Geena
"Pleasure to work with - Wonderful customer service!"
We responded:
"Thank you so much. We appreciate the feedback."
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Courtney Staley

March 18, 2020

5  out of  5
rating by Courtney Staley
"Always super pleasant. Excellent customer service. Quick and easy!"
We responded:
"Thank you so much."